Stop Fraud

Expert Help

LFCU Policies

  • LFCU will never call you and ask for your account number.
  • LFCU will never send you an email directing you to a website to "verify" your personal or account information or any transaction.
  • LFCU will never send you a text message directing you to call a phone number to "verify" your personal or account information or any transaction.
  • LFCU staff members will never ask for your password or PIN number to any service.

The following Internet locations are either operated by LFCU
or by a third-party vendor in partnership with LFCU:

You may receive email from: Websites you may be sent to:

langleyfcu.org
enews.langleyfcu.org
lfcustatements.org
customercenter.net
cu-support.com
cavion.com

langleyfcu.org
mobile.langleyfcu.org (https)
langleylink.langleyfcu.org (https)
lfcustatements.org (https)
langleyfcu.ficslpo.com

In the event you have provided credit, debit or ATM card information to a caller or website and you suspect your account information has been compromised, it is important to act quickly. Use the following phone numbers to report this information:

  1. If someone claiming to represent LFCU contacts you by email or telephone, and directs you to a website that is not listed above, email our Security Center or call the LFCU Contact Center for verification before complying.

  2. LFCU debit / credit cards: Call Cardholder Services toll-free 24-hours a day at (800) 449-7728.

  3. LFCU ATM cards: Call the LFCU Contact Center (757) 827-5328 during business hours or call Cardholder Services toll-free 24-hours a day at (800) 449-7728.

Foreign Fraud: If you are planning to travel abroad, check here for a list of countries where your Langley credit, debit or ATM card usage may be affected.

If you are — or think you are — a victim of identity theft, here are important steps you should consider.